@2019 by JourneyMate Counselling

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How we arrange things

If you decide to give this service a try, you can book through the above tab "contact", I will try to get back to you as soon as possible, if you don't hear from me within 24 hours, please check your spam box or leave me a message with your mobile number so I can respond immediately. I offer an initial consultation to those who are not yet ready to start counselling. It can be a chance for us to know each other a bit better before making the decision to carry out counselling or not. You can tell me what is troubling you at the moment and your expectation of our work together. We will discuss the terms and conditions of our contract regarding to fees, frequency, suitable slot, confidentiality, data protection etc. 

You do not need to commit any further sessions by coming to the consultation, only when you decide to carry on having counselling with me, your slot will be blocked out especially for you. Normally each session lasts 50 minutes and is usually on a weekly basis. A gentle reminder here: if you can not show up for the session scheduled, please give me at least 48 hours notice to reschedule or cancel. Full fees will apply with any notice shorter than that, except absolute emergency. 

How we work together in sessions

In our session together, you will have a safe environment to express your feelings and thoughts bottled up in your mind without the worry of being judged - we all took different external and internal journeys to the place where we are now, I'm here to support, not to judge.

My main job is to listen, support and perceive your difficulties in your way and explore all the possibilities with you. Together we will reflect and make sense of what is happening in your life and how to take control of your decisions and actions so you can cope better with whatever you are going through.

You have the autonomy to decide how much you want to disclose and when to in the counselling. I will not suggest agenda unless we are working with strict CBT, which requires to carry out structured interventions to tackle your specific issue, such as phobia or OCD. However, there is always room to discuss what do YOU want along the way.

I will discuss the ending with you so that it is planned and organised. I will also propose to end counselling when I feel our work will no longer benefit you instead of trapping you here. 

You are very welcome to book an initial consultation to explore if counselling is the right thing for you. 

Fees:

Initial consultation: 30GBP/40Euro      50 minutes

Counselling session:40GBP/45Euro     50 minutes

Work day night session/weekend session 45GBP/50Euro 50mins

For regular clients, based on mutual trust, you do not need to pay in advance, however, I expect the fees to be transferred the same day we have session. Any delay over 5 days will cost one losing the session slot.

For urgent support, the payment needs to be transferred before hand and a contract needs to be signed before the session takes place. 

Opening hours: 

*Accurate until 2019.9.30 I always try my best to be flexible, please feel free to contact for more details.

**Clients from other timezone please convert accordingly

  Immediate support  

If you are in immediate danger to yourself or others, please try call:

999(emergency help) or 112 (emergency help-work on a mobile anywhere in the world)

If you are in a crisis mode and would like to have someone to talk to right now, please try call:

116 123 (Samaritans helpline for emotional support, free from anywhere in the world)