Journey Mate
Online Counselling Service
20
24
How we work together in sessions
In our session together, you will have a safe environment to express your feelings and thoughts bottled up in your mind without the worry of being judged - we all took different external and internal journeys to the place where we are now, I'm here to support, not to judge.
My main job is to listen, support and perceive your difficulties in your way and explore all the possibilities with you. Together we will reflect and make sense of what is happening in your life and how to take control of your decisions and actions so you can cope better with whatever you are going through.
You have the autonomy to decide how much you want to disclose and when to in the counselling. We will regularly review the progress we made and discuss the direction of the counselling journey together.
We will communicate about the ending so that it is planned and organised as well. You have the right to end the session anytime you feel like and I will also propose an ending when I feel our work will no longer benefit you instead of trapping you here.
You are very welcome to book an initial consultation/assessment session to explore if this counselling service is the right place for you.
How we arrange things
If you decide to give this service a try, you can book through the above tab "contact", I will try to get back to you as soon as possible, if you don't hear from me within 24 hours, please check your spam box.
The initial consultation/assessment session would be a chance for us to know each other a bit better before making the decision to carry out counselling or not. You can tell me what is troubling you at the moment and your expectation of our work together and I will introduce my method of working in details and assess if I can meet your expectation of the service.
You do not need to commit any further sessions by coming to the consultation, only when you decide to carry on having counselling with me, your slot will be blocked out especially for you. Normally each session lasts 50 minutes and is usually on a weekly basis. A gentle reminder here: if you can not show up for the session scheduled, please give me at least 48 hours notice to reschedule or cancel. Full fees will apply with any notice shorter than that, except absolute emergency.
What platform are we going to use
For video counselling the most secure platform would be:
VSee (https://www.vsee.com) is a free secure application that is fully encrypted to a high standard and is HIPAA compliant, which is an additional protection that is required by law in the US (but not in the UK). This means that it is very difficult for a third party to hack into the communication and all stored data remains fully encrypted.
Doxy.me(no need to download software) is another HIPPA compliant telemedicine solution platform. Client information is not stored in servers; Video call is through an end-to-end encrypted connection.
I am also available for Skype, Zoom, Wechat, however they are not HIPPA compliant or end-to-end encrypted, data may be stored on servers and potentially be monitored.
All options are free of call charges and calls are not recorded. You are free to choose the platform you feel comfortable and safe to use.
There can never be a 100% guarantee that online counselling is safe, but with awareness, attention, and diligence, the risk that a third party can access the communication or its records, is minimal.
How much does it cost
Fees:
Weekday day session:
Before 6pm-£55/€65 per 50 minutes
Weekday night session:
After 6pm- £65/€75 per 50minutes
Session can be 50mins or 75mins, weekly or fortnightly.
All session fees must be paid 48 hours in advance via bank transfer. Account details will be sent after your booking.
Opening hours:
*Updated 2024.4
**Clients from other timezone please convert accordingly
Immediate support
Online counselling cannot provide an emergency service. Emergencies or strong suicidal feelings need urgent attention. The following are useful contacts :
www.samaritans.org (116 123 world wide free helpline for emotional support)
https://www.papyrus-uk.org/help-advice/about-hopelineuk
or please contact your local emergency services.
999(emergency help) or 112 (emergency help-work on a mobile anywhere in the world)
I am not able to provide online counselling to any person who is under the age of 18